Mateo Rossi
Milan · mateo.rossi@example.com
4 November 2026
Ms Elena Sartori
Head of Design
Ponte Digital Bank
Subject: Application for Product Designer
Dear Ms Sartori,
Five steps instead of nine took sign-up completion at Lago Pay from 61% to 79%, and I want to do more of that kind of design as a Product Designer at Ponte Digital Bank.
I design the core payment flows for an app used by about 600,000 people. Each quarter I run five to eight user interviews and share what I learn in a one-page summary that busy colleagues actually read. I maintain a design system of 120 components used by four teams, and each sprint I work with two engineers on handoff and accessibility checks, so what ships matches what was tested. Earlier, at Studio Alba, I produced wireframes and prototypes for ten client projects, which taught me to show an idea quickly and cheaply before anyone builds it.
Ponte Digital Bank redesigning account opening is close to the sign-up work I know best, and at 350,000 customers a few points of drop-off mean thousands of people. The advert asks me to run user research and share findings. At Voyage Travel I tested booking search prototypes with 40 users across three rounds, and the redesign cut abandoned searches by 15%. Those rounds are also why I completed the Nielsen Norman Group UX Certification. A mobile-only bank has no branch to fall back on, so every screen in account opening has to explain itself, from the identity check to the first deposit.
My portfolio walk-through can start with the sign-up redesign, including the versions that did not work, because those show how I decide better than the final screens do. Before that, I would like to know which step of your current account opening loses the most people.
Kind regards,
Mateo Rossi