Product Manager Cover Letter Example

Customers told me, interview after interview, that they wanted to change a booking date without calling anyone. The self-service changes we built cut support contacts by 31% and lifted repeat bookings by 9% in six months, and that pairing of listening and measuring is what I would bring to Alpenweg Travel Technology as Group Product Manager.

At Reisewerk I own the roadmap and results for a booking platform used by about 900,000 travelers a year, working with 18 engineers and designers. Each quarter I run discovery through 30 customer interviews and turn the findings into three priorities. The harder call was saying no: after reviewing usage for 40 features, I agreed with sales and support to retire four, which freed about 15% of engineering time for the main roadmap. Earlier I delivered the mobile booking app, which reached 200,000 downloads in its first year, worked with finance on pricing tests across three markets, and agreed release criteria with QA that cut post-release defects by a third.

Alpenweg moving from one product team to three groups is the reason this role appeals to me. Hotels are not new ground either: at Isar Software I wrote requirements for a hotel payments module used by 120 hotels. Hotels and ski schools both sell a scarce date, and the self-service changes taught me how much customers value control over theirs. Setting goals with the leadership team is already part of my routine: I agree product goals with Reisewerk's leadership and review them with each team monthly. For coaching and developing other product managers, I mentor two junior product managers today. Leading three managers would be a step up, and I would rather say that plainly than stretch the record.

Over a video call or coffee in Munich, I would like to hear which of the three groups needs a product manager first, and to show you how one of my discovery quarters runs, from interview notes to the three priorities.