Technical Writer Resume Example
A technical writer is hired to cut the time customers spend stuck. This example ties documentation to support tickets, review habits and page use, and shows the move from help center writing to product documentation.
Mid career · Last reviewed 4 November 2026 · 2 min read · How we write these
Slate puts the dates in a timeline beside each role.
Why this example works
- 220 pages used by about 3,000 customer companies show the scope of the documentation the writer owns.
- A 28% fall in setup tickets after a rewritten quickstart ties writing to a business result.
- Every guide reviewed by an engineer, and every procedure tested on a clean install, show accuracy habits.
- The support content years, with helpfulness votes rising from 62% to 79%, show the path into technical writing.
How to write your own technical writer resume
- Open with the product you document and the size of the library, such as pages and the number of users.
- Tie one project to a measurable effect, such as fewer support tickets after a rewrite.
- Describe how you work with engineers, including review steps and testing a procedure before publishing.
- Mention the tools and formats you publish in once, such as Git, Markdown and OpenAPI, and keep results in the bullets.
- Show how you use page views and search terms to decide what to fix next.
- Link two or three samples you may share, with a line saying what the audience and goal were.
Skills worth including
Writing
User guides, Tutorials, API reference, Release notes, Style guides
Process
Engineer reviews, Docs as code (Git, Markdown), OpenAPI, Usability testing, Content analytics
Only list what is true for you. A skill you cannot talk about in an interview does not help.
Common questions
Which documentation pieces should a technical writer put in a public portfolio?
Two or three pieces you may share, such as a quickstart and an API page, each with a line on the audience and the result. Public docs are better than private files.
Do technical writers need to code?
Not always, but showing that you read code, use a repository and test procedures helps. Say what you do, such as working in the engineers' repository.
How do I show impact from documentation?
Use support ticket changes, helpfulness votes or time to first success, with the period. A figure such as setup tickets down 28% in a quarter is clear.
Is a support content background a good start for technical writing?
Yes. It shows you know what users ask. Give the number of articles you kept current and the vote or ticket result, then show the step into product docs.
Read next
- Turning your duties into bullet points that show resultsRead the guide
- How to write the summary at the top of your resumeRead the guide
- Links on your resume: LinkedIn, portfolio, GitHub and what to check before you add themRead the guide
- The projects section: how to describe your work so it stands up to questionsRead the guide