Operations Manager Cover Letter Example

Moving carrier cut-off times and adding a second dock check took late shipments at my site from 6% to under 2% in 18 months, and neither change needed capital. I am applying for the General Manager, Distribution Center post at Scioto Fulfillment Group.

At Darbyfield Distribution I run a 140-person site that ships 22,000 orders a day across two shifts and a weekend crew. I manage an operating budget of $9.2 million and report variances to the regional director every month, and the biggest line I have moved in it is carrier cost: a contract I renegotiated saves $410,000 a year. A ten-minute huddle at the start of each shift cut overtime by a fifth in its first year. Recordable injuries on the site fell from nine a year to three over three years, and I still treat near misses the way I learned as a shift supervisor at Brightwater Logistics: investigated within 24 hours, with the fix logged.

A third building is the point where Scioto will need a general manager who has already moved a site onto new systems without dropping orders. As assistant operations manager I led Darbyfield's move to a new warehouse management system with no missed shipments in the cutover week, and I built the peak season plan that has cleared our busiest eight weeks with no backlog for three seasons running. A new site also means you must coach supervisors and develop leaders quickly. I coach five supervisors, two of them now assistant managers, and I began as a team leader of eight loaders, so I remember what a new supervisor needs in the first month. Living in Columbus, I could be on the Grove City site from the first day of fit-out.

Let me walk your current building with you before a formal interview, so my questions about the new site come from your floor rather than from my own. My cutover plan from the Darbyfield system move, with customer names removed, will come with me.