General Manager Resume Example
A hotel owner wants revenue, guest scores and cost control in one person. This example gives each a figure and shows the step up from hotel manager, with the early duty manager years kept to a short line.
Senior · Last reviewed 11 October 2026 · 2 min read · How we write these
Slate puts the dates in a timeline beside each role.
Why this example works
- 62 rooms, 58 staff and £4.8 million in yearly revenue show the size of the property in a single bullet.
- Occupancy rising from 68% to 79% and review scores from 4.2 to 4.6 show growth in sales and in quality together.
- Payroll held at 31% of revenue while turnover fell from 55% to 38% shows cost control with care for the team.
- The hotel manager and duty manager years show the full climb to general manager over sixteen years.
How to write your own general manager resume
- Open with rooms, staff and yearly revenue, because those three figures define the size of the job.
- Give occupancy before and after your changes, with the methods, such as direct booking offers and midweek packages.
- Show review scores and how you improved them, for example by fixing the top three complaints each quarter.
- State payroll as a share of revenue, and say how you hold it, such as scheduling to forecast occupancy.
- Give turnover with what changed, such as seasonal contracts, cross-training and a path to supervisor.
- Show your climb from department head to manager, with the size of each property, in short lines.
Skills worth including
Leadership
Revenue and occupancy, Budgeting, Guest experience, Team leadership, Owner reporting
Operations
Direct booking, Suppliers, Health and safety, Seasonal staffing
Only list what is true for you. A skill you cannot talk about in an interview does not help.
Common questions
Should I list the hotel's name and brand?
Use the name of the employer on the resume and keep the story about your results. A brand name adds little unless the advert asks for brand experience.
How do I show I balance guests and costs?
Show review scores and payroll together. Scores rising while payroll holds steady prove you did not buy quality by overspending.
Is a degree needed?
Many owners value experience more, but a hospitality degree is worth listing with the year. Put it after your results, since the numbers lead.
Can a hotel general manager page run past one sheet?
One page up to ten years of history, two pages after that. Keep detail for the last two roles and compress the earlier ones to a line or two.